Privacy Policy – Sunridge.ai

Effective Date: September 20, 2025

Your privacy is important to us. This Privacy Policy explains how Sunridge.ai collects, uses, and protects your information.

1. Information We Collect

• Personal Information: Name, email, phone, billing details, and business information you provide when engaging our services.

• Usage Data: Website visits, form submissions, and interactions with our chatbots.

• Client Data: Customer or lead data you provide for automation workflows (only used for delivering services).

2. How We Use Information

• To deliver, maintain, and improve our services.

• To communicate with you about your account, invoices, and updates.

• To provide customer support and technical assistance.

• To improve AI models (only with de-identified or anonymized data).

3. Sharing Information

• We do not sell or rent your data.

• We may share data with trusted service providers (e.g., hosting, CRM, payment processors) solely to deliver our services.

• We may disclose information if required by law or to protect rights and security.

4. Data Security

We implement industry-standard security measures to protect data. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain personal and client data only as long as necessary to provide services or comply with legal obligations.

6. Your Rights

Depending on your location, you may have rights to access, update, or delete your personal data. Requests can be sent to support@sunridge.ai.

7. Cookies & Tracking

We may use cookies and analytics tools to understand site usage and improve performance. You can disable cookies in your browser.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a new “Effective Date.”